NYC DoITT Helps Ensure 9-1-1 System Integrity with Support of Airbus DS Communications03-11-2017
Airbus DS Communications and the New York City Department of Information Technology and Telecommunications (DoITT) announced they have signed a five-year agreement for services related to the City's 9-1-1 call handling system. Airbus DS Communications, North America's leading provider of Public Safety communications technology, developed the VESTA® emergency call handling solution currently in use in New York City (NYC). Its dedicated team will supply 24/7 monitoring and technical support to help ensure the integrity of the City's 9-1-1 operations and, ultimately, its ability to safeguard residents and visitors in need.
The VESTA system was first implemented in 2006 and is currently in use by more than 1,000 call handling positions supporting the New York Police Department (NYPD), Fire Deparment of the City of New York (FDNY) and Emergency Medical Dispatch. These are located at the City's Public Safety Answering Center in Brooklyn and the Public Safety Answering Center facility in the Bronx, as well FDNY communications offices in Queens and the Bronx. Airbus and the DoITT have worked closely since VESTA's inception to ensure its optimal performance and use at all these locations.
Source: Airbus DS
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